Terms of Booking - Winter 2023-24

2024 Season Winter Booking Terms & Conditions - Regular Trips & Non-Skiers

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ”Deposit”) for each trip that you are applying to book and is non-refundable.
  • Full payments for all heli-skiing trips are due and payable at the Banff office ninety (90) days before the commencement date for all trips booked; and that in cases where these full payments are not received ninety (90) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that all payments for all heli-skiing trips are deemed Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • If you can find a replacement guest for the same booking (name change), you will incur a $250 administration fee. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guest’s weight and ski ability being appropriate for the program they are joining. For cancellations made more than ninety days (90) prior to the trip start date, the cancelled guest has 7 days to find a valid space replacement. For cancellations made within ninety (90) days prior to the trip start date, the cancelled guest has 72 hours to find a valid space replacement.
    • If cancellation is received more than ninety (90) days before the trip commencement and you cannot find a replacement for the trip booked, the Deposit less $250 can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received less than ninety (90) days but more than forty-two (42) days before the trip commencement date and you cannot find a space replacement for the trip booked, the following option applies:
      1. The total of all Deposits less $250 can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received less than forty-two (42) days before the trip commencement date and you cannot find a space replacement for the trip booked, all funds are non-refundable. Deposits cannot be transferred to any other season.
    • New Booking = a completely new reservation which is not associated to any existing booking
    • Heli-Skiing Season = December 1 through to May 15
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Move full funds to the following season subject to space availability
    • Put funds on account to be used towards a new trip within 2 years, at which point they will be refunded if not applied to a new trip
    • Refund of funds paid, if above options are not suitable for the guest
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 72 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also your responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated October 20, 2023 

 

 

2024 Season Winter Booking Terms & Conditions - Private Trips

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”) for Private Trips. As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book and is non-refundable.
  • Full payments for all heli-skiing trips are due and payable at the Banff office one hundred and twenty-six (126) days before the commencement date for all trips booked; and that in cases where these full payments are not received one hundred and twenty-six (126) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that all payments for all heli-skiing trips are deemed Deposits for the purposes of these Terms of Booking and are non-refundable.
  • At time of final payment, one hundred and twenty-six (126) days before the commencement date for the trip booked, private groups will be required to advise CMH of their decision on the option of unlimited vertical metres/hours or limited vertical metres/hours.
  • As part of our continuing effort to enhance all aspects of the safety of our skiing and flight operations we are now managing the weight of our skiing groups and private groups are responsible for ensuring that guests joining the trip do not exceed the regulated maximum operable weight of the helicopter, as outlined in your booking documents.
    • If the weight of your group exceeds the maximum operable weight there will be impacts to your ski experience, such as not being able to land on certain runs, more frequent fuel flights due to the reduced amount of fuel we can carry and occasionally skiing runs without the second guide in the group when the total weight is excessive. In some cases we may be forced to split you into two flight groups to achieve an operable weight.
  • In all cases of guest cancellation or change, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • If you can find a replacement guest for the same booking (name change), you will incur no financial penalties. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guests’ weight and ski ability being appropriate for the program they are joining.
    • If no space replacement is found and the remaining guests in the group travel on the scheduled CMH trip, the remaining guests will be responsible for the cost of the cancelled space.
    • If the entire group cancels, priority for the same trip in the following season will be forfeited.
    • If the entire group cancels and the cancellation is received more than one hundred and twenty-six (126) days before the trip commencement date, the Deposit can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking and the group will not incur any financial penalties.
    • If the entire group cancels and is received less than one hundred and twenty-six (126) days before the trip commencement date and you cannot find a space replacement for the trip booked, all funds are non-refundable.
    • If your group is unable to come at all on a new trip within the same Heli-Skiing Season, the Deposits paid are non-refundable.
    • Deposits cannot be transferred to any other winter season.
    • New Private Trip Booking = a completely new reservation which is not associated to any existing booking
    • Heli-Skiing Season = December 1 through to May 15
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Move full funds to the following season subject to space availability
    • Put funds on account to be used towards a new trip within 2 years, at which point they will be refunded if not applied to a new trip
    • Refund of funds paid, if above options are not suitable for the guest
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 72 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also your responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated October 20, 2023 

 

 

2024 Season Winter Booking Terms & Conditions - Lodge Buyouts

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions for Exclusive Trips below (the “Terms of Booking”). As mentioned in your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book and is non-refundable.
  • Full payments for all guests are due and payable at the Banff office ninety (90) days before the commencement date for all trips booked; and that in cases where these full payments are not received ninety (90) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that full payments for all heli-skiing trips are deemed as Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • All Deposits applied at time of cancellation are deemed to be cancellation fees and cannot be transferred to another CMH trip, but you are eligible to find a space replacement for the same trip
    • If you can find a replacement guest for the same booking (name change), you will incur a $250 administration fee. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guest’s weight and ski ability being appropriate for the program they are joining.
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Move full funds to the following season
    • Put funds on account to be used towards a new trip within 2 years, at which point they will be refunded if not applied to a new trip
    • Refund of funds paid, if above options are not suitable for the guest
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 72 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also your responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure , disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated October 20, 2023