Insurance / Cancellation
Life happens. Be Prepared.
Trip cancellation & medical insurance
Trip cancellation/interruption and medical travel insurance is available for visitors to Canada and Canadians. For your peace of mind, and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting Uniglobe Specialty Travel to receive trip insurance details and a quote.
CMH Heli-Skiing Cancellation Policies
If you must cancel your trip, the following information outlines your options. Please be aware that the timing of your cancellation affects the options available to you.
Select the season that applies to your booking.
Winter 2024/25
Standard cancellation policy
| Option | Restrictions | Additional Fee |
|---|---|---|
| Space replacement* (At any time) | You will receive a full refund on what you have paid if you can find another person to take your space, and once your replacement has paid the total amount owing. | $250 Administration Fee + space replacement pays current trip price at time of their booking. |
| Rebooking 42+ days before trip start day | You can transfer your funds and book any new trip during the same winter season. You are responsible for any price increase, if applicable. | $250 Administration Fee |
| Rebooking Less than 42 days before trip start day | Not available | N/A |
| Full Cancellation 90+ days before trip start date | Your deposit is non-refundable. | N/A |
| Full Cancellation Less than 90 days before trip start date | Your deposit and balance are non-refundable. | N/A |
Standard cancellation policy for lodge buy-outs
| Option | Restrictions | Additional Fee |
|---|---|---|
| Space replacement* (At any time) | You will receive a full refund on what you have paid for an individual space if you can find another person to take that space, and once your replacement has paid the total amount owing. | $250 Administration Fee + space replacement pays current trip price at time of their booking. |
| Rebooking | Not available | N/A |
| Full Cancellation 90+ days before trip start date | Your deposit is non-refundable. | N/A |
| Full Cancellation Less than 90 days before trip start date | Your deposit and balance are non-refundable. | N/A |
Standard cancellation policy for private trips
| Option | Restrictions | Additional Fee |
|---|---|---|
| Space replacement* (At any time) | If one person or multiple people on the trip cancel, the group is responsible for finding a space replacement(s). If replacement(s) cannot be found, the remaining guests in the group are financially responsible for the cancelled space(s). | N/A |
| Rebooking 126+ days before trip start day | If the entire group cancels, all funds can be transferred to book any available, new, private trip during the same winter season, subject to availability. The group is responsible for any price increase, if applicable. If there is no availability during the same winter season, the full cancellation rules apply. | N/A |
| Rebooking Less than 126 days before trip start day | Not available | N/A |
| Full Cancellation 126+ days before trip start date | Your deposit is non-refundable. | N/A |
| Full Cancellation Less than 126 days before trip start date | Your deposit and balance are non-refundable. | N/A |
Standard cancellation policy for non-skiers
If a non-skier cancels their trip, the skier cancellation policy of the trip that they are on applies (Standard, Private or Lodge Buy-out).
*Space Replacements: IIt is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guests’ weight and skiing ability being appropriate for the program they are joining and therefore, CMH reserves itself the right to refuse a space replacement for these reasons, in which case the guest has to find an alternative replacement within the delays set by CMH or the cancellation rules will be applied. Once a valid space replacement is confirmed by CMH, the cancelled guest will incur a $250 administrative fee and can apply the remaining funds to another CMH trip or receive a refund. The space replacement guest will pay the current trip price. For cancellations made more than 12 weeks prior to the trip start date, the cancelled guest has 7 days to find a valid space replacement. For cancellations made within 90 days prior to the trip start date, the cancelled guest has 72 hours to find a valid space replacement.