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Terms of Booking

Before you lock in your heli-skiing adventure, it’s important to understand the details that guide your booking. These Terms of Booking outline everything from deposit and payment schedules to cancellation policies and guest replacements. By confirming your trip, you’re agreeing to these terms—so take a moment to review them carefully and ensure your plans are set for an unforgettable experience in the mountains. 

 


Winter 2025/26 Season

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ”Deposit”) for each trip that you are applying to book and is non-refundable.
  • Full payments (the “Final Payment”) for all heli-skiing trips are due and payable at the Banff office ninety (90) days before the commencement date for all trips booked; and that in cases where these Final Payments are not received ninety (90) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that all payments for all heli-skiing trips are deemed Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • If you can find a replacement guest for the same booking (name change), you will incur a $250 administration fee. It is the responsibility of the guest, not CMH, to find a valid space replacement. The cost of the trip for space replacement will be the current list price at time of booking. For safety reasons, a valid space replacement is subject to the new guest’s weight and ski ability being appropriate for the program they are joining and therefore, CMH reserves itself the right to refuse a space replacement for these reasons, in which case the guest has to find an alternative replacement within the delays set by CMH or the cancellation rules will be applied. For cancellations made more than ninety days (90) prior to the trip start date, the cancelled guest has 7 days to find a valid space replacement. For cancellations made within ninety (90) days prior to the trip start date, the cancelled guest has 72 hours to find a valid space replacement.
    • If cancellation is received more than ninety (90) days before the trip commencement and you cannot find a replacement for the trip booked, the Deposit less $250 can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received less than ninety (90) days but more than forty-two (42) days before the trip commencement date and you cannot find a space replacement for the trip booked, the total of all Deposits less $250 can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received by CMH less than forty-two (42) days before the trip commencement date and you cannot find a space replacement for the trip booked, all funds received by CMH (including Deposits and Final Payments) (the “Applied Funds”) are non-refundable. Deposits cannot be transferred to any other season.
    • New Booking = a completely new reservation which is not associated to any existing booking
    • Heli-Skiing Season = December 1 through to May 15
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Transfer Funds immediately to a new booking, subject to space availability.
    • Refund of Applied Funds paid, if above option is not suitable for the guest.
  • Participation in any CMH Heli-Skiing trip is conditional on you completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your Applied Funds. If the first day of your trip is less than 30 days from the date of your Final Payment, you need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your Applied Funds.
  • It is your responsibility to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also your responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Applied Funds will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Applied Funds. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.

Updated July 28, 2025 

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”) for Private Trips. As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book and is non-refundable.
  • Full payments (the “Final Payment”) for all heli-skiing trips are due and payable at the Banff office one hundred and twenty-six (126) days before the commencement date for all trips booked; and that in cases where these Final Payments are not received one hundred and twenty-six (126) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that all payments for all heli-skiing trips are deemed Deposits for the purposes of these Terms of Booking and are non-refundable.
  • As part of our continuing effort to enhance all aspects of the safety of our skiing and flight operations we are now managing the weight of our skiing groups and private groups are responsible for ensuring that guests joining the trip do not exceed the regulated maximum operable weight of the helicopter, as outlined in your booking documents.
    • If the weight of your group exceeds the maximum operable weight there will be impacts to your ski experience, such as not being able to land on certain runs, more frequent fuel flights due to the reduced amount of fuel we can carry and occasionally skiing runs without the second guide in the group when the total weight is excessive. In some cases we may be forced to split you into two flight groups to achieve an operable weight.
  • In all cases of guest cancellation or change, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • If you can find a replacement guest for the same booking (name change), you will incur no financial penalties. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guests’ weight and ski ability being appropriate for the program they are joining and therefore, CMH reserves itself the right to refuse a space replacement for these reasons, in which case the guest has to find an alternative replacement within the delays set by CMH or the cancellation rules will be applied.
    • If no space replacement is found and the remaining guests in the group travel on the scheduled CMH trip, the remaining guests will be responsible for the list price of the cancelled space.
    • If the entire group cancels, priority for the same trip in the following season will be forfeited.
    • If the entire group cancels and the cancellation is received more than one hundred and twenty-six (126) days before the trip commencement date, the Deposit can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking and the group will not incur any financial penalties.
    • If the entire group cancels and the cancellation notice is received by CMH less than one hundred and twenty-six (126) days before the trip commencement date and you cannot find a space replacement for the trip booked, all funds received by CMH (including Deposits and Final Payments) (the “Applied Funds”) are non-refundable.
    • If your group is unable to come at all on a new trip within the same Heli-Skiing Season, the Deposits paid are non-refundable.
    • Deposits cannot be transferred to any other Heli-Skiing Season.
    • New Private Trip Booking = a completely new reservation which is not associated to any existing booking
    • Heli-Skiing Season = December 1 through to May 15
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Transfer Funds immediately to a new booking, subject to space availability.
    • Refund of Applied Funds paid, if above option is not suitable for the guest.
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your Applied Funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release the space(s) of the guest(s) who did not sign the CMH Waiver and you will forfeit your Applied Funds for that space.
  • It is the responsibility of each guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also each guest’s responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Applied Funds will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Applied Funds. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated July 28, 2025 

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions for Exclusive Trips below (the “Terms of Booking”). As mentioned in your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book and is non-refundable.
  • Full payments (the “Final Payment”) for all guests are due and payable at the Banff office ninety (90) days before the commencement date for all trips booked; and that in cases where these Final Payments are not received ninety (90) days ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that all payments for all heli-skiing trips are deemed as Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or contact your local representative.
    • All Deposits applied at time of cancellation are deemed to be cancellation fees and cannot be transferred to another CMH trip, but you are eligible to find a space replacement for the same trip
    • If you can find a replacement guest for the same booking (name change), you will incur a $250 administration fee. The cost of the trip for space replacement will be the current list price at time of bookings. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guest’s weight and ski ability being appropriate for the program they are joining.
  • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Move Applied Funds to a new booking at time of trip cancellation
    • Refund of Applied Funds paid, if above option a not suitable for the guest.
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and you will forfeit your Applied Funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest(s) who did not sign the CMH Waiver and you will forfeit your Applied Funds.
  • It is the responsibility of each guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also each guest’s responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Applied Funds will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure , disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Applied Funds. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated July 28, 2025 

Winter 2026/27 Season

By paying your deposit, you confirm your space on a heli-skiing trip with CMH Heli-Skiing (“CMH”), and you agree to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking (the “Effective Date”). 

 

Heli-Skiing Package

Each CMH heli-skiing trip generally includes lodging at one of CMH’s lodges, all meals and non-premium non-alcoholic beverages, certified ski guides and helicopter pilots, and safety training in the use of avalanche transceivers. Guests are provided with powder skis or snowboards and a custom CMH guest pack containing a shovel, probe, and guest radio. Every package also includes a guaranteed amount of heli-skiing, with no additional charge if guests exceed the guaranteed vertical. Guests must bring their own ski or snowboard boots. Airfare, pre- and post-trip accommodation, alcoholic beverages & premium non-alcoholic beverages, massages and retail goods are not included in the heli-skiing package.
 

Please read the following Terms of Booking:
 

Payment Terms 

  • Rates are subject to all applicable taxes and include a contribution to the HeliCat Canada Wildlife & Environmental Research Fund.
  • All rates and deposits are in Canadian funds and guest assumes risk of exchange if payment is made in foreign currency. Rates are subject to change without notice.
  • Your initial deposit (the “Deposit”) is equal to 20% of your total trip cost (the “Total Trip Cost”) for each trip you book and is non-refundable after the Effective Date.
  • The balance of the Total Trip Cost (the “Final Payment”) for all heli-skiing trips is due and payable at the Banff office ninety (90) days before the commencement date of your booked trip; in cases where your Final Payment is not received ninety (90) days before the first day of your trip, CMH reserves the right to release your space and your reservation will be cancelled. Unless otherwise stated herein, all payments for all heli-skiing trips (“Payments Made”) are non-refundable.

 

Cancellations and Guest Replacement 

  • In all cases of guest cancellation or replacement, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or by contacting your local representative.
    • In the event of guest cancellation, all Deposits are deemed to be cancellation fees and cannot be transferred to another CMH Heli-skiing trip, but you are eligible to find a replacement for the same trip. It is the responsibility of the guest, not CMH, to find a valid guest replacement.

      Guest Replacement
    • If you can find a replacement guest for your booking, CMH will proceed with a name change on the reservation in accordance with the below. If the name change is requested more than ninety (90) days before the trip start date, no fee will be charged. If the name change is requested less than ninety (90) days before the trip start date, you will be charged a $250 administration fee. The cost of the trip for the new guest will be the list price at time of guest replacement. For safety reasons, a valid guest replacement is subject to the new guest’s weight and ski/snowboard ability being appropriate for the program they are joining and therefore, CMH reserves the right to refuse a guest replacement for these reasons, in which case the guest has to find an alternative guest replacement within the delays set by CMH or the cancellation policy will be applied.

      Guest Cancellation
    • If the cancellation notice is received by CMH more than ninety (90) days before the trip start date and you cannot find a guest replacement for the trip, your Deposit less $250 can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If the cancellation notice is received by CMH less than ninety (90) days but more than thirty (30) days before the trip start date and you cannot find a guest replacement for the trip, your Total Trip Cost less 20% can be applied to a New Booking within the same Heli-Skiing Season as the original booking.
    • If the cancellation notice is received by CMH less than thirty (30) days before the trip start date and you cannot find a guest replacement for the trip, the Total Trip Cost less 50% can be applied to a New Booking within the same Heli-Skiing Season as the original booking.

      CMH Cancellation
    • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
    • Transfer funds immediately to a New Booking, subject to space availability.
    • Refund of Payments Made, if above option is not suitable for the guest.
  • For the purposes of the above “Guest Cancellation” and “CMH Cancellation” Sections:
    • New Booking = a completely new reservation which is not associated with any existing booking
    • Heli-Skiing Season = December 1 through to May 15

 

Waiver and other CMH Policies 

  • Participation in any CMH Heli-Skiing trip is conditional on you completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver”) prior to your trip and in any event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and your booking will be cancelled. If the first day of your trip is less than 30 days from the date of your Final Payment, you need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release your space and your booking will be cancelled. A link to substantially the form of the CMH Waiver is available for review at: https://www.cmhheli.com/planning/booking/agreements
  • By participating in a CMH Heli-skiing trip, you agree to comply with, and act in accordance with, all CMH guest policies, including, but not limited to, the Code of Conduct, available for review on our Planning Centre webpage, and the Alterra Mountain Company Community Guidelines & Expectations when on CMH property, which shall include, and not be limited to, the lodges and the tenure.

 

General Terms and Conditions 

  • It is your responsibility to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH departure is missed. It is also your responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Payments Made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Payments Made. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.

 

Updated October 24, 2025 

By paying your deposit, you confirm your space on a heli-skiing trip with CMH Heli-Skiing (“CMH”), and you agree to our Booking Terms and Conditions for Private Trips below (the “Terms of Booking”). As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking (the “Effective Date”). 

 

Heli-Skiing Package

Each CMH heli-skiing trip generally includes lodging at one of CMH’s lodges, all meals and non-premium non-alcoholic beverages, certified ski guides and helicopter pilots, and safety training in the use of avalanche transceivers. Guests are provided with powder skis or snowboards and a custom CMH guest pack containing a shovel, probe, and guest radio. Every package also includes a guaranteed amount of heli-skiing, with no additional charge if guests exceed the guaranteed vertical. Guests must bring their own ski or snowboard boots. Airfare, pre- and post-trip accommodation, alcoholic beverages & premium non-alcoholic beverages, massages and retail goods are not included in the heli-skiing package.
 

Please read the following Terms of Booking: 


Payment Terms 

  • Rates are subject to all applicable taxes and include a contribution to the HeliCat Canada Wildlife & Environmental Research Fund.
  • All rates and deposits are in Canadian funds and guest assumes risk of exchange if payment is made in foreign currency. Rates are subject to change without notice.
  • Your initial deposit (the “Deposit”) is equal to 20% of your total trip cost (the “Total Trip Cost”) for each trip you book and is non-refundable after the Effective Date.
  • The balance of the Total Trip Cost (the “Final Payment”) for all heli-skiing trips is due and payable at the Banff office one hundred and twenty-six (126) days before the commencement date of your booked trip; in cases where your Final Payment is not received one hundred and twenty-six (126) days before the first day of your trip, CMH reserves the right to release your space and your reservation will be cancelled. Unless otherwise stated herein, all payments for all heli-skiing trips (“Payments Made”) are non-refundable.

 

Private Trip Terms and Conditions. 

  • At the time of Final Payment or one hundred and twenty-six (126) days before the commencement date of your booked private trip, private groups will be required to advise CMH of their decision of (a) unlimited vertical metres/hours, or (b) limited vertical metres/hours.
  • As part of CMH’s continuing effort to enhance all aspects of the safety of our skiing and flight operations, we are now managing the weight of our skiing groups. Private groups are responsible for ensuring that guests joining the trip do not exceed the regulated maximum operable weight of the helicopter, as outlined in your Private Trip Booking Document, available for review on our Planning Centre webpage.
  • If the weight of your private group exceeds the maximum operable weight, there will be impacts to your ski experience, such as, not being able to land on certain runs, more frequent fuel flights due to the reduced amount of fuel we can carry and occasionally skiing runs without the second guide in the group when the total weight is excessive. In some cases, we may be forced to split you into two flight groups to achieve an operable weight.

 

Cancellations and Guest Replacement 

  • In all cases of guest cancellation or replacement, the following conditions of our cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or by contacting your local representative.
    • In the event of guest cancellation, all Deposits are deemed to be cancellation fees and cannot be transferred to another CMH Heli-skiing trip, but you are eligible to find a replacement for the same trip. It is the responsibility of the guest, not CMH, to find a valid guest replacement.

      Guest Replacement
    • If you can find a replacement guest for your booking, CMH will proceed with a name change on the reservation in accordance with the below. You will not be charged a fee for the guest replacement. For safety reasons, a valid guest replacement is subject to the new guests’ weight and ski/snowboard ability being appropriate for the program they are joining and therefore, CMH reserves the right to refuse a guest replacement for these reasons, in which case the guest has to find an alternative guest replacement within the delays set by CMH or the cancellation policy will be applied.

      Guest Cancellation
    • If the cancellation notice is received by CMH, no guest replacement is found and the remaining guests in the private group travel on the scheduled CMH trip, the remaining guests will be responsible for the list price of the cancelled guest’s reservation.
    • If the entire group cancels, priority for the same trip in the following season will be forfeited.
    • If the entire group cancels and the cancellation notice is received more than one hundred and twenty-six (126) days before the trip commencement date, the Deposits can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking. The group is responsible for any price increases, if applicable. If there is no availability during the same Heli-Skiing Season, all Payments Made to CMH are non-refundable.
    • If the entire group cancels and the cancellation notice is received by CMH less than one hundred and twenty-six (126) days before the trip commencement date and you cannot find guest replacements for the entire group, all Payments Made to CMH are non-refundable.

      CMH Cancellation
    • If CMH cancels a trip due to unforeseen circumstances, guests will have the following options:
      • Transfer funds immediately to a New Private Trip Booking, subject to space availability.
      • Refund of Payments Made, if above option is not suitable for the guest.
  • For the purposes of the above “Guest Cancellation” and “CMH Cancellation” Sections:
    • New Private Trip Booking = a completely new reservation which is not associated with any existing booking
    • Heli-Skiing Season = December 1 through to May 15

 

Waivers and other CMH Policies 

  • Participation in any CMH Heli-Skiing private trip is conditional on all members of the group completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and your booking will be cancelled. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the group need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release the space(s) of the guest(s) who did not sign the CMH Waiver and those guest(s) bookings will be cancelled. A link to substantially the form of the CMH Waiver is available for review at: https://www.cmhheli.com/planning/booking/agreements.
  • By participating in a CMH Heli-Skiing private trip, all members of the group agree to comply with, and act in accordance with, all CMH guest policies, including, but not limited to, the Code of Conduct, available for review on our Planning Centre webpage, and the Alterra Mountain Company Community Guidelines & Expectations when on CMH property, which shall include, and not be limited to, the lodges and the tenure.

 

General Terms and Conditions 

  • It is the responsibility of each guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH departure is missed. It is also each guest’s responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Payments Made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Payments Made. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.

 

Updated October 24, 2025 

By paying your deposit, you confirm your space on a heli-skiing trip with CMH Heli-Skiing (“CHM”), and you agree to our Booking Terms and Conditions for Exclusive Trips below (the “Terms of Booking”). As per your deposit confirmation, you have 72 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Booking (the “Effective Date”). 

 

Heli-Skiing Package

Each CMH heli-skiing trip generally includes lodging at one of CMH’s lodges, all meals and non-premium non-alcoholic beverages, certified ski guides and helicopter pilots, and safety training in the use of avalanche transceivers. Guests are provided with powder skis or snowboards and a custom CMH guest pack containing a shovel, probe, and guest radio. Every package also includes a guaranteed amount of heli-skiing, with no additional charge if guests exceed the guaranteed vertical. Guests must bring their own ski or snowboard boots. Airfare, pre- and post-trip accommodation, alcoholic beverages & premium non-alcoholic beverages, massages and retail goods are not included in the heli-skiing package. 

 

Please read the following Terms of Booking: 

 

Payment Terms 

  • Rates are subject to all applicable taxes and include a contribution to the HeliCat Canada Wildlife & Environmental Research Fund.
  • All rates and deposits are in Canadian funds and guest assumes risk of exchange if payment is made in foreign currency. Rates are subject to change without notice.
  • Your initial deposit (the “Deposit”) is equal to 20% of your total trip cost (the “Total Trip Cost”) for each trip you book and is non-refundable after the Effective Date.
  • The balance of the Total Trip Cost (the “Final Payment”) for all guests is due and payable at the Banff office ninety (90) days before the commencement date of your booked trip; and in cases where your Final Payment is not received ninety (90) days before the first day of your trip, CMH reserves the right to release your space and your reservation will be cancelled. Unless otherwise stated herein, all payments for all heli-skiing trips (“Payments Made”) are non-refundable.

 

Guest Replacements 

  • Cancellations are not accepted for Lodge Buy-outs. Guests are eligible to find a replacement guest for the same trip. It is the responsibility of the guest, not CMH, to find a valid guest replacement.
  • In all cases of guest replacement, the following conditions of our cancellation policy will apply:
  • All guest replacements must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com or by contacting your local representative.
  • If you can find a replacement guest for your booking, CMH will proceed with a name change on the reservation in accordance with the below. If the name change is requested more than ninety (90) days before the trip start date, no fee will be charged. If the name change is requested less than ninety (90) days before the trip start date, you will be charged a $250 administration fee. The cost of the trip for the new guest will be the list price at time of guest replacement. For safety reasons, a valid guest replacement is subject to the new guest’s weight and ski/snowboard ability being appropriate for the program they are joining and therefore, CMH reserves the right to refuse a guest replacement for these reasons, in which case the guest has to find an alternative guest replacement within the delays set by CMH or the cancellation policy will be applied.

 

Waiver and other CMH Policies 

  • Participation in any CMH Heli-Skiing trip is conditional on all members of the group completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Waiver ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release your space and your booking will be cancelled. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the group need to complete the CMH Waiver within 72 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest(s) who did not sign the CMH Waiver and those guest(s) bookings will be cancelled. A link to substantially the form of the CMH Waiver is available for review at: https://www.cmhheli.com/planning/booking/agreements.
  • By participating in a CMH Heli-Skiing trip, all members of the group agree to comply with, and act in accordance with, all CMH guest policies, including, but not limited to, the Code of Conduct, available for review on our Planning Centre webpage, and the Alterra Mountain Company Community Guidelines & Expectations when on CMH property, which shall include, and not be limited to, the lodges and the tenure, copies of are available upon request.

 

General Terms and Conditions 

  • It is the responsibility of each guest to arrive at the CMH departure sites at the required times; and it is your responsibility for any extra costs incurred if a scheduled CMH departure is missed. It is also each guest’s responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of Payments Made will not be given in case
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, disease, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather, making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your Payments Made. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.

 

Updated October 24, 2025